Lightspeed Bump Screen

Opening the App: The Kitchen Display System

You install the app. You open it. The first screen shows a login prompt. No demo mode. No guest access. You need a Lightspeed Restaurant subscription and a Bump-It account. The app is not a standalone tool. It is an extension of Lightspeed's POS ecosystem. The interface is clean. A dashboard shows incoming orders. A bottom bar has tabs for orders, filters, settings, and reports. The app does not ask for permissions immediately. It only requests access when you need to use the camera for scanning or when you need to connect to a printer. This is a practical design choice. It respects the user's workflow.

The app is the mobile client for Lightspeed's Kitchen Display System (KDS). It is a highly-scalable, cloud-based platform that streamlines ordering practices for production areas. The app turns any device into a digital bump screen, ensuring orders are tracked while saving time, money, and paper. It syncs with Lightspeed Restaurant (O-Series). The app is designed for restaurants, bars, and other food service operations. It replaces traditional paper dockets with a digital display. The kitchen staff can see incoming orders in real-time. They can update order statuses as items are prepared. They can "bump" orders when they are ready for collection. The app is a productivity tool. It reduces errors and waste. It improves communication between front and back of house.

Bump-to-Print and Order Recall: A Practical Workflow

The app's bump-to-print feature and order recall tool work together in a practical way. Here is how. An order comes in from the POS. It appears on the bump screen. The kitchen staff see the order details. They prepare the food. When the order is ready, they tap the "bump" button. The order is marked as complete. If the kitchen has a printer configured, the order is automatically printed as a receipt for the pass. This is the bump-to-print workflow. The order recall tool adds another layer. If a mistake is made or an order needs to be modified, staff can recall previously bumped orders. They can verify the details, make changes, and re-print the order if needed.

This workflow is not described in detail on the Play Store. The description mentions both features separately. The combination is what makes the app effective. It reduces errors. It gives kitchen staff control over the order flow. The app also supports grouping products and individual items. This is useful for complex orders with multiple components. The app's settings allow customization. Users can set up display screens tailored to each station's requirements. They can filter orders by source — whether they are coming from the restaurant floor or from take-out services. The app provides real-time order tracking. Kitchen staff can see incoming orders and updates at a glance, keeping everyone ready for the next ticket.

What the Changelog Reveals

The Google Play changelog for version 5.0.9 includes several specific fixes. The developer fixed a print font size issue on 80mm selection. They fixed a UI sidebar issue for users with restricted permissions. They fixed a reporting issue for venues that extract large amounts of data — reports will now load, though they may be slow for venues with over 4,000 bumped dockets. They also fixed a bug with bump-to-print when adding two printers on one device with the same print settings for individual items and group products. The APKPure changelog for version 1.0.0 adds: "Fixed issue with specific special characters causing printer jams. Now display 'Guests' on the docket and bump-to-print".

The version history shows multiple updates. Version 5.4.0 was released on March 31, 2026. It added a new statistics counter grouped by Category or Course under Filters. It also fixed a bug with printing by order type. The app is actively maintained. The developer, PERCENTAGE PLUS HOLDINGS PTY LTD, is based in Australia. They have published three apps total. The app has been available since October 12, 2021. The update frequency is moderate. The app is not abandoned.

The Outage History and Reliability Concerns

The app has experienced service disruptions. In March 2026, Lightspeed Restaurant O-Series experienced a service disruption where order events were not displaying properly on bump screens. The incident affected restaurant operations for 3.4 hours. The issue was fully resolved after confirming the fix restored normal bump screen functionality. In June 2026, a separate outage affected the Lightspeed K-Series app on iOS. The app became unresponsive after the screen locked following a completed payment. The outage lasted approximately 23.6 hours. These outages are a concern for restaurant operators. A bump screen that does not display orders can cripple kitchen operations. The incidents are rare. But they highlight the importance of reliability. The app is cloud-based. It depends on internet connectivity and Lightspeed's servers. The developer has addressed the issues. But the outages are a reminder that technology is not infallible.